Cold radiators, no hot water, an F1, F22 or E133 lockout code, we've seen every fault on every major boiler over the last 30+ years. Fixed-price diagnostic, honest recommendation on repair versus replace, no upsell.
Prompt appointments available · £80 minimum labour
Most boiler faults are one of about a dozen problems, but you have to know which dozen. Guessing costs you parts you don't need.
A £180 diverter valve becomes a £2,600 boiler replacement faster than most people realise.
A failing diverter valve first shows as inconsistent hot water. Left alone, the same fault starts feeding your central heating with domestic hot water demand, and you lose heating entirely.
A boiler that needs topping up weekly has a leak. Under floors it will rot joists; in ceilings it will bring one down. Fix the pressure, find the leak, always.
That banging noise is scale on the heat exchanger. It's fixable in the early stages. Left for a season, the heat exchanger cracks, and heat exchangers routinely cost more than a new boiler.
Manufacturers can and do reject warranty claims where a diagnostic code was displayed for weeks before failure and no service call was logged.
Common mistakes we fix
Tell us your boiler make, model and error code on the phone; we'll come prepared with the likely parts.
Full visual check, pressure test, gas rate, flue integrity check and combustion analysis.
Clear explanation of what's wrong, what needs replacing, and what it will cost, in writing before any work starts.
Genuine OEM parts fitted, system re-pressurised, controls re-paired, tested through a full heating and hot water cycle.
Straight talk on whether a service, powerflush or replacement is the sensible next step, before you spend another penny.
Book by lunchtime and we're usually on-site as quickly as we can across SE London.
£80 flat to find the fault, deducted from the repair if you go ahead.
We fit manufacturer parts as standard, pattern parts fail inside 12 months and void warranty.
If a repair doesn't stack up economically, we'll tell you and quote both options.
We can service the boiler at the same visit for £75, extending its life and protecting warranty.
Forty years of boiler work across South East London has narrowed the population of real-world faults down to a manageable list. Here's what we see, and how we fix it.
EA lockout (flame loss, usually a dirty flame sensor, gas valve or PCB), D1/D5 (fan or air-pressure switch), C6 (fan speed), F1 (low pressure, leak or expansion vessel failure). We hold Greenstar diverter valves, PRV, PCBs and expansion vessels on the van.
F22 (low water pressure), F28/F29 (ignition failure, often a gas supply issue), F75 (pump/pressure sensor), F62 (delayed shutdown gas valve). Vaillant PCBs and diverter cartridges are a common on-the-day fix.
Baxi Duo-tec E133 (flue restriction, often just a swept flue), Ideal Logic L2 (flame loss), Glow-worm F1 (pressure) or F22 (dry-fire). We know the quirks and carry the parts that fail on each.
Diverter valves, PRVs, expansion vessels, auto air vents, ignition electrodes, PCBs, gas valves and pumps account for roughly 80% of all real-world combi callouts. We stock them.
If your boiler is 10+ years old, out of warranty, and needs a PCB or heat exchanger, we'll show you the honest maths on a new boiler installation instead of quoting a repair you'll spend twice.
For tenanted properties in Woolwich, Plumstead and Abbey Wood we can log the repair with your CP12, invoice through your letting agent, and prioritise prompt attendance where a tenant is without heat or hot water.
The diagnostic call-out is £80. Most in-warranty parts jobs land £180–£320 all-in; a PCB or gas valve replacement can be £380–£520 depending on model. We quote in writing before any parts are fitted.
Usually, yes, if you call before 11am we work to diagnose as quickly as we can across SE London and North West Kent. Emergency no-heat calls in winter are prioritised.
Tell us the make, model and code when you book. We'll tell you on the phone what it usually means and which parts we'll bring on the van, saving you a return visit.
Below 8 years old, almost always yes. 8–12 years, depends on the fault. Over 12 years and out of warranty, often not; we'll show you the maths honestly.
Yes, we handle repairs for private landlords and letting agents across SE London and can bundle with the annual CP12 gas safety certificate.
Turn the boiler off, open windows, don't switch anything electrical on or off, and call the National Gas Emergency Service on 0800 111 999 first. Then call us for the repair.
Yes, full stock of Vaillant, Baxi, Ideal and Glow-worm consumables. About 85% of jobs are fixed on the first visit.
Speak to Danny directly. Free quote in writing, honest advice, and a fair fixed price. No sales pressure, we’ve been at this for over 30 years for a reason.