Last updated: 2026
This privacy policy explains how DHP London Ltd ("we", "us", "our") collects and uses personal information when you contact us or use our website. DHP London Ltd is a company registered in England & Wales under Company No. 06064438.
We only collect the information you choose to provide, typically your name, phone number, email address, postcode and a description of the work you need. If you call us, we may keep a note of the enquiry for the purpose of quoting and scheduling.
We use your information solely to respond to your enquiry, provide a written estimate, carry out the requested work, issue invoices and certificates (such as Landlord Gas Safety Records), and manage any follow-up service or warranty. We do not sell your information to third parties.
We process your personal data under the lawful bases of consent (when you submit an enquiry), contract (when we quote or carry out work for you), and legal obligation (for gas safety records and accounting records we are required to keep).
Enquiry records are kept for as long as necessary to reply to you and follow up. Gas safety and installation records are retained for the period required by regulation and manufacturer warranty terms.
Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure where appropriate, and object to certain processing. To exercise any of these rights, email us at info@dhplumbing.co.uk.
This website uses only the cookies strictly necessary for it to function. We do not use tracking or advertising cookies without your consent.
Questions about this policy? Email info@dhplumbing.co.uk or write to DHP London Ltd, London.